Privacy Policy For AcadexHub

Last Updated: May 14, 2025

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Welcome to AcadexHub ("we," "our," or "us"). We are committed to protecting the privacy of our users and demonstrating transparency in how we handle your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services (collectively, the "Service").  

AcadexHub is a platform that connects scholars and career explorers with program courses from recognised education institutions and links career explorers and aspiring young professionals with consultants and professionals in different industries.

By using our Service, you agree to the collection and use of your information in accordance with this policy.
 

1. Information We Collect

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We collect personal data that you voluntarily provide to us when you use our Service, including when you subscribe to our newsletter or use our main platform features.  

• Information Collected for Newsletters:

  • Name

  • Email Address

  • Phone Number

  This information is collected through the subscriber form on our blog page on the AcadexHub website platform.

• Information Collected for the Main Platform:

  • Academic background

  • Career interests

  • Age

  • Course interests

  • Country of residence

  • Any other information you provide in application forms, contact forms, or through your use of the platform's features.

  This information is collected through application forms, analytics (which may collect aggregated or anonymized usage data), and contact forms on our platform.
   

2. How We Use Your Information

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We use the collected information for the following purposes:

• For Newsletters:

  • To send you email campaigns, including weekly newsletters.

  • To provide promotional material related to AcadexHub and relevant opportunities.

  • To send updates about AcadexHub's growth and new features.

• For the Main Platform:

  • To facilitate career and course matching for scholars and aspiring young professionals based on your academic background, career and course interests.

  • To personalize the platform experience for you based on your stated interests and career needs.

  • To communicate with you regarding your inquiries, applications, and use of the Service.

  • To analyze platform usage and improve our services (using aggregated or anonymized data where possible).

 

3. Legal Basis for Processing (Relevant under Data Protection Act, 2019 and other similar laws)

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We process your personal data based on the following legal grounds:

• Consent: By subscribing to our newsletter or providing information through application and contact forms on our platform, you provide your explicit consent for us to process your personal data for the purposes stated in this Privacy Policy. You can withdraw your consent at any time (see Section 7).

• Performance of a Contract: Processing your data may be necessary to provide you with the services you request, such as matching you with courses or consultants based on your application details.

• Legitimate Interests: We may process your data for our legitimate interests, such as improving our services, analyzing platform usage, and personalizing your experience, provided these interests are not overridden by your data protection rights.

 

4. Sharing Your Information

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We understand the importance of your privacy and only share your personal data when necessary and with your informed consent where required.

• We share applications and submission requests for course options and career services with our partner educational institutions and consultants. This sharing is essential to facilitate the connections and opportunities you seek through our platform. By submitting an application or request, you consent to the sharing of your relevant personal data with the specific partner institution or consultant.

• We do not sell or rent your personal data to third parties for their marketing purposes.

• We may share your information if required by law or in response to valid requests by public authorities.

 

5. Data Retention

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We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.  

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6. Data Security  

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We are committed to ensuring the security of your personal data. Our platform is hosted on Wix, and we leverage their robust security infrastructure to protect your information. Wix employs stringent security measures, including tight encryptions that protect your data both when it is being transmitted (in transit) and when it is stored on their servers (at rest). While we utilize these strong security features, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

 

7. Your Data Protection Rights  

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Under the Data Protection Act, 2019 of Kenya and other applicable data protection laws, you have certain rights regarding your personal data. These rights may include:

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• The right to be informed: You have the right to be informed about the collection and use of your personal data.  

• The right to access: You have the right to request access to the personal data we hold about you.  

• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.  

• The right to erasure (the right to be forgotten): You have the right to request that we delete your personal data under certain conditions.  

• The right to object: You have the right to object to the processing of your personal data under certain conditions, including for direct marketing purposes.  

• The right to restriction of processing: You have the right to request that we restrict the processing of your personal data under certain conditions.  

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

To exercise your rights, including opting out of newsletters or requesting the deletion of your data, please contact us at:

Email: acadexhub@gmail.com

We will respond to your request in accordance with applicable data protection laws.

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8. Cookies and Tracking Technologies

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Based on the information you provided, we are currently not using cookies or other tracking technologies on our website. If this changes in the future, we will update this Privacy Policy and, if required by law, provide you with options to manage your preferences regarding these technologies.

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9. Links to Other Websites

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Our Service may contain links to other websites that are not operated by us, such as the websites of partner institutions or consultants. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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10. Children's Privacy

 

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.  

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11. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.  

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12. Contact Us

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If you have any questions about this Privacy Policy, please contact us:

By email: acadexhub@gmail.com